![]() ![]() For more information, see Enable Remote Desktop on your PC. To configure remote assistance in Windows 10, simply type Sysdm.cpl on the Windows Run then press enter to open the system properties. Remote Desktop clientĬonnect to Remote Desktop Services and remote PCs with the Remote Desktop client for WebĬonnect to Remote Desktop Services and remote PCs with the Remote Desktop client for macOSĬonnect to Remote Desktop Services and remote PCs with the Remote Desktop client for iOS and iPadOSĬonnect to Remote Desktop Services and remote PCs with the Remote Desktop client for Android and Chrome OSĬonnect to Remote Desktop Services and remote PCs with the Remote Desktop app for Windowsīefore you can connect to your remote PC, you'll need to enable Remote Desktop on it. Here's a list of the Remote Desktop client apps and our documentation for connecting to Remote Desktop Services or remote PCs, where you can find download links, what's new, and learn how to install and use each client. If you want information on Azure Virtual Desktop instead, see Remote Desktop clients for Azure Virtual Desktop. You can also use most versions of the Remote Desktop client to also connect to Azure Virtual Desktop, as well as to Remote Desktop Services in Windows Server or to a remote PC. Some features are only available with certain clients, so it's important to check Compare the features of the Remote Desktop clients to understand the differences when connecting to Remote Desktop Services or remote PCs. Leave the apps open when you turn off the client.Access files and network resources on the remote PC.Device redirection, such as webcams, storage devices, and printers.Dynamic display resolutions and scaling.After they've entered the code, wait for the person you're helping to allow the connection and share their screen. Open Quick Assist Select Help someone, then share the 6-digit code with the person you're helping. There are many features you can use to enhance your remote experience, such as: Select Start, enter Quick Assist, then select it in the list of results (or press the Windows key + Ctrl + Q). Using your web browser on desktops and laptops, you can connect without having to download and install any software. ![]() There are clients available for many different types of devices on different platforms and form factors, such as desktops and laptops, tablets, smartphones, and through a web browser. After confirming that the new Quick Assist app is installed and works as expected, feel free to remove the previous version from your PC.With Microsoft Remote Desktop clients, you can connect to Remote Desktop Services from Windows Server and remote PCs, and use and control desktops and apps that your admin has made available to you.On the Settings page, under Specifications, confirm that the version installed is 2.0.x.0.When the app has been downloaded, search your device for the new Quick Assist, right click the app icon, and then select App settings.Click Quick Assist in the list, and then click the Get button.In the Microsoft Store window, type Quick Assist in the Search box.Connect to Mac, Windows, or Linux devices. To keep your remote assistance sessions secure, you will need to download the new Quick Assist from the Microsoft Store. Connect to diagnostic tools and fast command line access typically in seconds. The current built-in Quick Assist app is reaching end of service. Quick Assist is an app in Windows 10 and Windows 11 that enables you to receive or provide assistance with your PC over a remote connection. Pretty much the only thing thats changed is that now you have many more ways to launch the Remote Assistance app. We are excited to share an upcoming change to our remote assistance app, Quick Assist. Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. To request remote assistance in Windows 10 you still email an invitation, then wait ‘till your helper connects to your computer and handles your technical hitch for you, or to the very smallest, gives you some useful tips. Hi Insiders! Our names are Russell Mosier and Bianca Taylor, and we are from the Experiences + Devices team. ![]()
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